hibajee FAQ — Answers to Bonus, Withdrawal and More

Before withdrawing bonus money at hibajee, you must meet the wagering requirement. For the welcome bonus, you need to wager the bonus amount 25 times. For example, if you deposit ৳1,000 and receive a ৳1,200 bonus, you must complete ৳30,000 in total wagering before you can withdraw the bonus winnings. If you withdraw before meeting the requirement, the bonus will be cancelled.

Withdrawal requests from hibajee to bKash, Nagad or Rocket are usually processed within 15 minutes to 2 hours. The same timeframe applies to bank transfers. The minimum withdrawal amount is ৳1,000. If your account verification is not complete, processing may take a little longer, so it is best to verify in advance.

No. hibajee's withdrawal policy requires that the mobile banking wallet or bank account receiving the funds must be registered in your own name. Withdrawals to third-party accounts are not accepted. This is a security measure, and the name match is checked during account verification.

If your withdrawal request shows as pending, wait 15 minutes to 2 hours as usual. If it still has not been processed after that time, contact hibajee's 24/7 live chat support. Pending delays can occur if account verification is incomplete or if there is a mismatch in the deposit amount or name. Bengali-language support is available on live chat.

The minimum withdrawal from hibajee is ৳1,000. Available methods are: bKash, Nagad, Rocket and bank transfer (including major banks such as Sonali Bank, Dutch-Bangla Bank and BRAC Bank). The minimum deposit amount is ৳300. For full details on withdrawals, visit the terms and conditions page.

Teen Patti is a three-card game where the highest-ranking hand wins. Andar Bahar is even simpler — one card is revealed and you bet on whether the next matching card will land on the 'Andar' (inside) or 'Bahar' (outside) side. Both games are available at hibajee with live dealers, where a real dealer deals the cards via video stream.

Betting limits vary by table in hibajee's live casino. Options range from low-stakes tables to high-limit VIP tables. Lower-limit tables are available for new players and higher-limit tables for experienced members. The specific limits for each table are shown in the game lobby under the table description.

Live dealer games stream real-time video from professional studios including Evolution, Pragmatic Play Live and Ezugi. A trained dealer uses real cards, a roulette wheel or dice, and you place bets while watching on your screen. You can play on mobile with an internet connection. To learn more about hibajee's live casino section, visit the hibajee casino page.

European Roulette has 37 numbers in total, from 0 to 36. You can bet on a specific number, red or black, odd or even, or a group of numbers. A ball is released onto the wheel and the slot where it lands wins. The full gameplay and strategy are explained in detail on the European Roulette Pro page.

Yes, hibajee's live casino is fully available on mobile. It runs smoothly on both Android and iOS devices through a browser or app. For a good streaming experience, a 4G or Wi-Fi connection is recommended. Visit the hibajee App page to learn more about the hibajee app.

Yes, hibajee offers live in-play betting. You can place bets at updated odds after each over, after a wicket falls, or during the powerplay while the match is in progress. In-play odds are updated continuously, so placing your bet at the right moment matters. All live markets are available together in the Cricket Betting section.

To bet on BPL, IPL, T20 World Cup and Bangladesh Tigers matches at hibajee, first create and verify your account, then deposit a minimum of ৳300 via bKash, Nagad or Rocket. Go to the Sports section and select the Cricket tab to see all upcoming and live matches.

The most popular cricket markets at hibajee are: match winner (which team wins), toss winner, top run scorer, most wickets taken, total runs per over (over/under) and player performance bets. In T20 matches, the powerplay total runs market is also very popular. The number of markets available may vary by match.

Decimal odds are straightforward. Say Team A's odds are 2.10. If you bet ৳1,000 and Team A wins, you get back ৳1,000 × 2.10 = ৳2,100, meaning a profit of ৳1,100. If Team B's odds are 1.75, a ৳1,000 bet returns ৳1,750 (profit ৳750). Lower odds mean a bigger favourite; higher odds mean more of an underdog. The number always shows the total return, not just the profit.

A multi-bet combines several selections and multiplies all the odds together. Example: if three selections have odds of 1.50, 1.60 and 1.90, the combined odds are 1.50 × 1.60 × 1.90 = 4.56. A ৳100 bet returns ৳456 if all three win. However, if any single selection loses, you lose the full ৳100. The potential return is higher, but so is the risk.

To claim hibajee's welcome bonus, first create an account, then make your first deposit of ৳300 or more. A 120% bonus, up to ৳15,000 will be added automatically. Example: deposit ৳1,000 and you get ৳1,200 as a bonus, making your total balance ৳2,200. To withdraw the bonus, you need to wager ৳1,200 × 25 = ৳30,000.

No. The hibajee welcome bonus is available to each member only once — at the time of their first deposit. Opening multiple accounts to claim it repeatedly is against the rules and may result in account suspension. For subsequent bonuses, you can use the weekly reload, Slot Festival or cricket bonus offers.

Yes, hibajee has an option to cancel a bonus. However, cancelling the bonus will also cancel any winnings earned from it — only your original deposit amount will remain. If meeting the wagering requirement seems too difficult or you prefer to play without a bonus, you can request cancellation through live chat.

hibajee bonuses are valid for a set period of time. Generally, if the wagering requirement is not met within a certain number of days after claiming, the bonus is cancelled automatically. The validity period for each offer is mentioned on the promotions page. For full bonus terms and conditions, see Terms & Conditions.

Besides the welcome bonus, hibajee has several regular offers. The 'Weekly hibajee Reload' bonus gives up to 50% up to ৳10,000 every week, the 'hibajee Slot Festival' gives up to 75% up to ৳8,000, and the 'Cricket Mania Bonus' gives up to 60% up to ৳12,000. There are also birthday rewards and referral rewards for inviting friends. All offers can be found in the Promotions section.

hibajee carries out account verification (KYC) for two reasons. First, to confirm the member's identity and keep the account secure — so that no one else can use your account. Second, to ensure financial security — so that withdrawals go only to your own wallet or bank account. Age verification for 21+ is also part of this process.

At hibajee, verification is usually requested before your first withdrawal or after winning a certain amount. Even if it is not required at registration, submitting your documents early avoids delays when you withdraw. hibajee advises members to complete verification right after creating their account.

At hibajee, a National ID Card (NID) is the most widely accepted document for identity verification. As an alternative, a valid passport or driving licence may also be submitted. The document must be clear and readable and must not be expired. You can ask on live chat if you are unsure whether a particular document is accepted.

This is essential for security. hibajee needs to confirm that the account holder and the withdrawal destination are the same person. If the name on your bKash or Nagad account does not match the name on your hibajee account, the withdrawal may be blocked. So when registering, use exactly the name that appears on your wallet.

All documents submitted to hibajee for verification are stored securely and used only for verification purposes. They are not shared with any third party. To learn more about how your information is managed, read the Privacy Policy and visit the Responsible Gaming page for more on safe gaming.